Policies & Care.

Exchange Policy

If an item ordered by you on houseoftaana.com is delivered to you in a damaged or defective condition, please email us for a replacement.

Exchange can be accepted only within 7 days of delivery of the item at the delivery address.

You may return any unopened item in its original packaging for a refund, excluding shipping costs.

When returning your product, simply indicate the reason for your return in a short note and send it through a reliable courier or mail it to us.

Shipping Policy

Once your order has been processed, it will be delivered within:

• 2–3 business days in Delhi & NCR.
• 5–7 business days outside Delhi & NCR.

Once your order is shipped, you will receive an email informing you of the courier company and the AWB / Docket number.

Deliveries are made during office hours, 9 AM to 7 PM.

For queries, contact us at cc@houseoftaana.com

Delivery Policy

Each shipment of items in an order requires an adult's signature upon delivery.

If there is a change in delivery address after the order has been placed, the shipment shall be retained at the shipper's branch office / dealer for you to collect.

If you are not available at the delivery address, the courier will leave a delivery card so that you can contact them to rearrange delivery.

People in your household can sign for the parcel, but they may be asked for proof of identification.

Privacy Policy

We respect and humbly revere the privacy of all visitors to our website.

Under no conditions will houseoftaana.com share your personal information with external agents.

By using our website, you agree to the Privacy Policy of House of Taana.

We reserve the right to change, modify, add or remove portions of this policy at any time.

Your continued use of the website following changes to these terms means you accept such changes.